.Five9 (FIVN) has been awarded the 2024 Aragon Analysis Development Award for Artificial Intelligence Get in touch with Centers and called an Innovator in pair of Aragon Investigation Globe reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The business was realized as the best critical seller in the artificial intelligence Broker Operating systems report.At the center of Five9’s technology is their vision for The NEW CX, where AI Agents as well as AI-empowered Human Agents collaborate to deliver hyper-personalized consumer experiences. The firm just recently offered brand new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of modern technology in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise called a Forerunner in The Aragon Research World for AI Representative Operating Systems in the ICC, 2025 and Aragon Study Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has actually been named a winner of the 2024 Aragon Study Advancement Award for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has actually been actually named a Leader in 2 Aragon Investigation Planet files: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This awareness coming from Aragon Analysis underscores Five9’s placement as a leader in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 file roles Five9 as one of the most
key vendor measured in
the report, realizing Five9 s tactical eyesight for AI-driven advancement in CX. At the core of this technology is actually Five9’s perspective for The NEW CX where AI Professionals and also AI-empowered Human Brokers team up to supply hyper-personalized, easy customer expertises. Through enabling businesses to supply transformative customer interactions while lowering expenses and strengthening efficiency, Five9 is preparing brand new requirements for AI-powered remedies in the call center industry.
AI is fundamental for developing awesome customer knowledge, and also we are recognized to become identified through AragonStudy as innovative for our efforts to thrust the smart get in touch with center ahead, pointed out Jonathan Rosenberg, Chief Innovation Police Officer and also Director of AI, Five9. Our emphasis has been actually, and also will certainly continue to be actually, helping organizations provide those adventures along with easy-to-use resources and abilities. With each brand-new technology, our experts take a step forward for each Five9 and for the sector in its entirety.
The Aragon Analysis Development award determines suppliers leveraging ideal use innovation to not only conform as markets change, but to proactively interrupt and also notify how their markets will grow. Five9 was officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors service.Five9’s dedication to technology, specifically its own sight for mixturing artificial intelligence Agents as well as AI-empowered Human Being Representatives, is actually setting a brand-new requirement for how organizations may supply hyper-personalized and smooth client experiences, pointed out Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Study. This honor as well as file id improves Five9’s dedication to delivering AI innovations for CX.
Earlier this year, the firm launched brand-new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that completely transform the way business move toward CX, driving much better end results for each customers and also agents. About Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, delivers a detailed rooms of services to energy AI-elevated customer expertises that provide much better service outcomes and also Deliver Pleasure to CX.
Our consolidated cloud-native offering allows hyper-personalized customer experiences as well as more inspired workers, making every consumer interaction much more linked, uncomplicated, and also individual. Depended on through 2,500 +consumers as well as 1,400+ companions around the world, Five9 unites the power of AI, our platform, and our individuals to drive AI-elevated CX.For more information, go to www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Rights Set aside.
The identity of an Aragon Study award winner is actually certainly not an endorsement by Aragon Investigation of any kind of provider, item, or even company. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Research Advancement Award for AI Get In Touch With Centers and also was actually called an Innovator in 2 Aragon Analysis World documents: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to transform customer knowledge management.How carries out Five9’s( FIVN )BRAND NEW CX sight influence customer service? Five9’s brand new CX sight mixes artificial intelligence Professionals with AI-empowered Human Agents to supply hyper-personalized, easy clientexperiences while reducing prices as well as strengthening performance.
What was actually Five9’s( FIVN) important opening in the Aragon Research World 2025 report? Five9was actually placed as the most critical vendor in the AI Representative Operating Systems in the ICC, 2025 document, realizing their tactical sight for AI-driven technology in CX. When carried out Five9( FIVN) get the AragonInvestigation Advancement
Honor
?
Five9 was officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.